Sales call transcription

Yes. The AI tools menu includes a professional-email action that drafts a follow-up grounded in what was actually discussed, including agreed next steps. You edit and send; it never contacts anyone for you.

Recording-consent rules vary by location: some places require everyone on the call to agree, others don't. The simple, portable practice is to announce it ("this call may be recorded") and get agreement; that keeps you on the right side of the stricter rules and is common courtesy. You're responsible for recording lawfully; transcription itself adds no new requirement. Check your local rules if you're unsure.

Recordings are stored encrypted, never used to train AI models, and auto-delete after 30 days (transcripts remain until you delete them). Paranoid mode erases the recording the instant transcription completes.

Yes. Pro's cross-transcript memory lets you select multiple transcripts and ask questions across them, like "what pricing objections has this account raised?"

Yes, conversationally: on Pro, ask the transcript things like "what company is the prospect with, what tools do they use today, who else was named as a decision-maker?" and the answers come from what was actually said, with the transcript there to verify. What Trustample doesn't do (yet) is push fields into your CRM automatically. You copy the answers over, which for most reps is a paste per call.

Longer than any sales call runs. A 45-minute discovery call or a 90-minute technical deep-dive both sit well inside Basic's 3-hour per-file cap, and Pro's 6 hr 40 min allowance covers a recorded full-day workshop. On Free, calls up to 30 minutes work, which covers most cold-call reviews.